We at Sweet Little Details want to make renting from us as easy as possible. We deliver locally to all surrounding cities: Brentwood, Knightsen and Byron and our home town Oakley. We also service most of the East Bay. Sweet Little Details staff will deliver to site, place furniture in designated area which will be discussed with the bride or coordinator a few weeks before the wedding date. All rentals that need to be installed will be done by our staff.
Frequently Asked Questions
What are your policies for events impacted by COVID-19?
We know this year has been hard on everyone especially those who planned their events for 2020. We have adjusted some of our policies so you can still have your dream wedding.
Postponements: We are more than happy to move any paid order to a new date at no extra cost. Please keep in mind that your original order may but available for a specific date but we will do our best to try to accommodate you.
Consultations: Our office, will call orders and consultation are by appointment only. In order to keep you safe we will be wearing a mask and have sanitizer for you at hand if you need. We also have extra masks in case you forget yours.
Do you have a showroom?
Not there yet, but we hope to have one soon in the near future! We have a lot of photos on our website of our items but we get it, you want to see in person and touch it. You can contact us directly and we can make arrangements for you to see our items. You can also follow us on Instagram and check out our Events tab in our stories. It will update you with any bridal fairs or special events that we will be attending with our items in tow.
Do you have a minimum?
Yes, it is $400 for local deliveries before the delivery charge. $500 for deliveries that are more than 60 miles away from our home base. For smaller items we do not have a minimum.
How can I find pricing on your items?
You can get prices on our items a few ways. You can start by creating a wishlist on our website with all the items you are interested in and send it our way. From here we will create a customized proposal with the items you selected with pricing, fees and your total. If you’re not 100% sure what you want, you can fill out our contact form and we can send you our online brochure.
How do I reserve the items I am interested in?
To reserve your rentals we require our clients to put a 50% non-refundable retainer down and sign our contract.
Are there any extra fees we need to know about?
We try to stay as transparent as possible and don’t like to throw any extra fees at you. We charge a delivery fee and that is based on location and the quantity being delivered. If we are crossing a bridge then we add the bridge toll to the delivery fee. When you receive your custom proposal from us it will list the delivery fee.
We charge a milage fee if the destination is more than 25 miles from our home base in Oakley, CA.
We charge a set up fee for the chairs if you would like them placed and aligned at the tables. This is optional.
We charge an installation fee for structures that need to be put together by our team.
Where do you deliver?
We deliver to all of East Bay, CA. We do travel to other places as well. Due to how big our trailers are we do not deliver to certain cities. It’s best to check in with us to see if we will travel to your venue.
Can we pick up our items?
All furniture and large items are delivery-only for insurance purposes. Most of our items are extremely heavy and we would hate to have you get hurt.
Any tabletop items or small details can be picked up from our office by appointment only.
What happens if something gets broken or damaged?
Oops, we know accidents happen! We ask all clients to leave their credit card number in our contract. If there is a spill or something gets damaged or misplaced then we contact you to discuss the damage. We then send you a invoice. Depending on the damage sometimes this covers the cost to have it cleaned or even replaced. If the invoice is not paid then we charge the card on file.
